1. Introduction

ClearCodes LLC ("ClearCodes", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website, and services (collectively, the "Services").

We take your privacy seriously and have implemented processes and safeguards to protect your personal information. However, while we strive for excellence in our data protection practices, we cannot guarantee absolute perfection in our systems. We are committed to continuous monitoring and improvement of our privacy and security measures.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Services.

2. Information We Collect

We may collect several types of information from and about users of our Services, including:

2.1 Personal Information

Personal information that you provide to us, such as:

• Contact information (name, email address, phone number, company name)
• Account credentials (username, password)
• Billing information (payment details, billing address)
• User profile information (job title, department)
• Feedback and correspondence (survey responses, customer support inquiries)

2.2 Product and Classification Data

Information about the products you submit for classification, including:

• Product descriptions, specifications, and details
• Product documentation and images
• Classification history and decisions

2.3 Usage Information

Information about your interaction with our Services, such as:

• Log data (IP address, browser type, operating system, referring/exit pages, date/time stamps)
• Device information (device type, settings, unique identifiers)
• Usage patterns (features used, time spent, actions taken)
• Performance data (response times, errors)

3. How We Collect Information

We collect information through:

• Direct interactions (when you register, submit products for classification, contact us)
• Automated technologies (cookies, web beacons, tracking technologies)
• Third-party sources (business partners, analytics providers, identity verification services)

4. How We Use Your Information

We may use the information we collect for various purposes, including:

• Providing, maintaining, and improving our Services
• Processing and completing transactions
• Sending administrative information, updates, and security alerts
• Responding to your comments, questions, and requests
• Personalizing your experience and delivering content relevant to your interests
• Developing new products, services, and features
• Monitoring and analyzing trends, usage, and activities
• Detecting, preventing, and addressing technical issues, fraud, and security incidents
• Complying with legal obligations

5. Disclosure of Your Information

We may disclose your personal information to:

• Our subsidiaries and affiliates
• Contractors, service providers, and other third parties we use to support our business
• A buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of ClearCodes' assets
• Fulfill the purpose for which you provide it
• Comply with any court order, law, or legal process, including to respond to any government or regulatory request
• Enforce or apply our Terms of Service and other agreements
• Protect the rights, property, or safety of ClearCodes, our customers, or others

6. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. These measures include:

• Encryption of sensitive data in transit and at rest
• Secure authentication mechanisms
• Regular security assessments and audits
• Employee training on data protection
• Access controls and monitoring
• Incident response procedures

While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. Despite our efforts to implement robust security measures and continuously monitor and improve our systems, no method of transmission over the Internet or electronic storage is 100% secure. We are committed to promptly addressing any security incidents and will notify affected users as required by applicable laws.

7. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: The right to request copies of your personal information
• Rectification: The right to request that we correct inaccurate information
• Erasure: The right to request that we delete your personal information
• Restriction: The right to request that we restrict the processing of your information
• Data portability: The right to request that we transfer your information to another organization
• Objection: The right to object to our processing of your information

To exercise any of these rights, please contact us using the information provided in the "Contact Information" section below. We may need to verify your identity before responding to your request.

8. Children's Privacy

Our Services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete the information.

9. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. If we make material changes, we will notify you by email or through a notice on our website prior to the change becoming effective. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

ClearCodes LLC
Email: legal@clearcodes.ai